Wixstars Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register, play or otherwise interact with ENTER BRAND NAME HERE (WITHOUT "CASINO"). We take your privacy seriously and provide this page to describe the types of information we collect, how it is used, how it is stored, and the choices available to players in Canada.

Types of Data We Collect

Personal data

When you create an account we collect personal information such as your full name, date of birth, email address, phone number, residential address and government ID when required for verification. We also store account credentials, communication preferences and any documents you upload for KYC checks.

Technical data

We collect technical information about the device and browser you use, IP address, device identifiers, operating system, browser type, and log data about your session. This information helps us keep accounts secure and improve site performance on desktop and mobile.

Transactional data

We record transactional information related to deposits, withdrawals, wagers, wins and losses, as well as payment method details and billing records. Transaction data is used for account management, compliance checks and reporting where required.

How We Use Your Information

We use collected data to operate and improve our services, verify identity and age, process payments, prevent fraud and comply with legal obligations. We also use information to respond to support requests, provide security notices and to send service-related messages. With your consent, we may send promotional communications, which you can opt out of at any time.

Data Protection Practices

We maintain administrative, technical and physical safeguards to protect personal information against unauthorized access, loss or misuse. These measures include encryption of data in transit, access controls, secure servers and regular security reviews. Staff who handle personal information receive training and access only what is necessary to perform their duties.

Cookies and Tracking Technologies

We use cookies, web beacons and similar technologies for session management, site functionality, performance analytics and marketing. Some cookies are essential for the service to work, while others help us understand usage patterns or personalise content. You can manage cookie preferences through your browser or the cookie settings on the site, though disabling certain cookies may affect functionality.

User Rights

Canadian users have choices about their personal data. You may request access to the information we hold about you, ask for corrections, request deletion where applicable, or withdraw consent for certain processing activities. You can also object to certain uses and request data portability for information we hold in structured form.

Access, Correction and Deletion

To access, update or delete your account information, sign in and update your profile where possible. For other requests please contact our privacy team at [email protected]. We will respond to valid requests and provide guidance on any necessary verification steps before processing changes.

Information Sharing and Third Parties

We may share personal information with service providers who assist with payments, identity verification, fraud prevention, analytics and hosting. We require these providers to protect data and process it only on our instructions. We may also disclose information if required by law or to protect legal rights. Aggregated or anonymized data may be used or shared for business analysis.

Privacy Policy Updates

We may update this policy from time to time. Material changes will be posted on the site and, where appropriate, we will notify registered users. Please review this page periodically to stay informed about how we handle personal information.