Wixstars Casino Terms and Conditions
This page sets out the rules that govern use of the platform operated by ENTER BRAND NAME HERE (WITHOUT "CASINO") and explains our relationship with users in Canada. It describes account responsibilities, eligibility, acceptable use, promotions, payments, dispute handling, and how we update these terms. By registering or using our services you agree to comply with these terms and any applicable local laws.
Account responsibilities
Users are responsible for keeping their account details accurate and secure. You must provide truthful personal information and update it if anything changes. Keep your password confidential and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraud, multi-accounting, bonus abuse, or other breaches of these terms.
Eligibility requirements
Only individuals who meet local legal age and residency requirements can open an account. By registering you confirm you are of legal gambling age in your province and that online gambling is permitted for you. We may require identity verification before allowing play, deposits, or withdrawals. Accounts found to be registered by ineligible persons will be closed and any balances handled in accordance with applicable rules.
Acceptable platform use
Use of the platform must be lawful and honest. You must not attempt to manipulate games, exploit software errors, collude with other players, or use automated tools to place bets. Abusive behaviour toward staff or other users, or attempts to compromise system security, are prohibited. We reserve the right to restrict activity or confiscate funds where we reasonably believe terms have been breached.
General bonus and promotion rules
Promotions are governed by specific terms published with each offer. Unless stated otherwise, bonuses are non-transferable and limited to one account per person, household, or IP address. Wagering requirements, game contribution rates, maximum bet limits, and eligibility criteria apply and must be met before bonus funds or winnings can be withdrawn. We may refuse, reclaim, or withhold bonuses and associated winnings in cases of suspected abuse.
Deposits and withdrawals
We support a range of payment methods suitable for Canadian players. Deposit and withdrawal options, minimums, processing times, and any fees are shown in the cashier. Withdrawals are subject to verification checks to comply with anti-money laundering and payment provider rules. We may require identification documents before processing withdrawals and may apply limits to the amount and frequency of cash-outs.
Verification and limits
Verification may include proof of identity, address, and payment method. While verification is pending you may still be able to deposit and play, but withdrawals will be held until checks are complete. Personal deposit or loss limits can be set by users as part of our responsible gambling tools.
Dispute resolution
If you have a dispute, contact our support team first so we can investigate. We will aim to respond promptly and provide a clear outcome. If a resolution cannot be reached, you may refer the matter to an independent complaint body where applicable. Our processes are designed to be fair and transparent, and we will keep records of all decisions.
Updates to terms and conditions
We may update these terms from time to time to reflect changes in law, operations, or services. Material changes will be communicated via the website or your registered email. Continued use of the platform after changes constitute acceptance of the updated terms. For significant updates we will provide reasonable notice so you can review any changes before they take effect.